We are pleased to offer telephone consultations with our doctors on the day you call. If this is not convenient then we can book ahead within the next 14 days.
We have found that we can successfully address your medical concerns by way of a telephone consultation in approximately 70% of cases, saving you the trouble of having to come to the surgery. It may be the case however, that following the telephone consultation the doctor does need to see you at the surgery, they will offer you a mutually convenient time to attend and will arrange this with you during the call.
Continuity of care is very important to us so please do let reception know which doctor you wish to speak with.
Our receptionists will ask some questions, which the doctors have instructed them to do so; this helps the clinicians to deal with the problem appropriately. If you cannot receive a call during certain hours then please let the receptionist know and they will ask the doctor to make the call around those times.