Patient Participation Group

We are always interested in learning how we can improve our services for our patients. So, we have an active Patient Participation Group whose members work with practice staff and doctors to help us.

The key objectives of the PPG are to get, from patients, clear opinions and suggestions on practice services and to give constructive feedback to the practice. Patient confidentiality is always maintained by the PPG in discussion of any issues raised by patients and in feedback to the practice. 

The group meets with senior members of the health centre four times a year to discuss any issues and agree how to implement any relevant suggestions for improvement. All agreed actions are minuted, monitored and tracked through to completion. 

New PPG members are welcome. If you’d like to know more about the PPG or have any queries, suggestions or concerns about the the practice or local health services that you’d like to raise with the PPG, don’t hesitate to contact us  - by letter (addressed to the PPG c/o The Brow Health Centre) or email to david.brooker6@btinternet.com 

Chair of the PPG is David Brooker

Relevant information on agreed actions & outcomes from PPG feedback will be made available in the surgery as well as on The Brow  website www.browmedicalcentre.nhs.uk  and our Facebook pages.

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this and all we need you to do is click the link to "Join our Patient Participation Group". Then you can complete the form with the necessary information and provide your consent for this.